Help out users immediately with any question they have about your product, asset or location.
Enable your users to report problems they encounter on locations or assets by QR code scanning.
What do we do
Almitee is a powerful solution that leverages artificial intelligence to provide round-the-clock support, ensuring that customers always have access to the assistance they need.
Our primary goal has been to help companies relieve their support burden while ensuring that customers receive assistance 24/7, all while reducing support costs by up to 50%.
Different modules are helping you to achieve this result.
How it works?
Setup AI Assistant
Configure your AI assistant with the right resources.
Attach QR code
Attach a unique QR-code to a location or asset. Or implement a chatbot in your online product.
Give support on auto pilot
Users can scan the QR code when having issues and chat with the AI Assistant to get instant feedback.
Evaluate the assistance provided and refine it to better address future challenges.
You have the flexibility to set up different AI assistants for individual locations or assets, each equipped with a unique trained AI model.
For example, you can configure one AI model for charging station A and another for charging station B, or choose to use the same data set for both.
Or integrate a chatbot into your online product to give users a better support experience.
The AI can be trained with data coming from:
- YouTube videos
- other relevant sources
AI on top of your data
Set up data sources from general to asset level to deliver precise information where it's needed.
- Data from your website.
- Upload documents, such as manuals and data sheets.
- Train from both auditory and visual information from Youtube videos.
- Type it yourself such as Frequently Asked Questions.
An AI chatbot for your product
Set up an automated chatbot to provide immediate assistance to users on your website or SAAS-product.
Integrate in minutes
Copy past 2 lines of code and you are good to go!
Unique trained AI model
Train the chatbot with it's own unique dataset.
Help users 24/7
Help out your users 24/7 with the content you provide.
Enable users to capture screenshots of the issue they encounter.
Use our helpdesk to have an overview of all reported issues via asset, location or website.
- Let AI find solutions for reported tickets.
- Auto assign issues to users.
- SLA and inbound email configurations.
- Generate reports with AI.
Give AI support via QR
Give specific AI support across locations and assets by scanning an unique QR code for each item.
Scan QR code
Scan a QR code on your own smartphone.
Chat with AI
Chat with the trained AI model for the scanned asset.
Reporting issues via QR
Simplify issue reporting across locations and assets by scanning an unique QR code for each item.
Scan QR code
Report a problem via your own smartphone.
Capture a picture of the issue.
The problem will be directed to the appropriate individual.
Get notified when the issue is fixed.
Keep an overview of your assets
Get an overview of your assets either on a map or on a 3D render of your own building.
Pinpoint the location of your asset on a 3D render.
Get an overview where all assets are located on various sites.
Get all assets linked to a specific room.
Get all assets linked to a specific user.
3D mapping of issues
Assign assets and locations on a 3D render to get better insights where issues are located.
- 3D render of your own site or building.
- Assign asset and locations.
- An innovative solution.
- Render buildings, parking lots and more.
Frequently Asked Questions
Examples of assets:
- Laptops, PCs,
- Charging stations
- Cars and other vehicles
Examples of locations:
- A room or larger space in a building
- Outdoor spaces such as parking lots, public areas
- Soccer stadium
We firmly believe that a top-quality product should function flawlessly at any time, and in any location. Count on us to consistently deliver on these essential qualities. Check out Almitee's uptime status.