Almitee

Give users the 24/7 support they need, while reducing costs by up to 50%

Contact Info

Gaversesteenweg 108 9820 Merelbeke Belgium
info@almitee.io
+32 494 33 77 49

Supercharge your business support with the help of

Give users the 24/7 support they need, while reducing costs by up to 50%

3d
helpdesk
AI Sssistant
Ask question
space QR code

Trusted by clients such as

Almitee Client Traxial
Almitee Client Magnax
Almitee Client Bitsnsites
Almitee Client Bedrijvencentrum Vlaamse Ardennen
Almitee Client IMRoder
Almitee Client Campus Evolis

What do we do

Almitee is a powerful solution that leverages artificial intelligence to provide round-the-clock support, ensuring that customers always have access to the assistance they need.

Our primary goal has been to help companies relieve their support burden while ensuring that customers receive assistance 24/7, all while reducing support costs by up to 50%.

Different modules are helping you to achieve this result.

How it works?

1

Setup AI Assistant

Configure your AI assistant with the right resources.

2

Attach QR code

Attach a unique QR-code to a location or asset. Or implement a chatbot in your online product.

3

Give support on auto pilot

Users can scan the QR code when having issues and chat with the AI Assistant to get instant feedback.

4

Analyze chats

Evaluate the assistance provided and refine it to better address future challenges.

You have the flexibility to set up different AI assistants for individual locations or assets, each equipped with a unique trained AI model.

For example, you can configure one AI model for charging station A and another for charging station B, or choose to use the same data set for both.

Or integrate a chatbot into your online product to give users a better support experience.

The AI can be trained with data coming from:

  • websites
  • YouTube videos
  • documents
  • other relevant sources
Documents

AI on top of your data

Set up data sources from general to asset level to deliver precise information where it's needed.

  • Data from your website.
  • Upload documents, such as manuals and data sheets.
  • Train from both auditory and visual information from Youtube videos.
  • Type it yourself such as Frequently Asked Questions.

An AI chatbot for your product

Set up an automated chatbot to provide immediate assistance to users on your website or SAAS-product.

Integrate in minutes

Copy past 2 lines of code and you are good to go!

Unique trained AI model

Train the chatbot with it's own unique dataset.

Help users 24/7

Help out your users 24/7 with the content you provide.

Capture screenshots

Enable users to capture screenshots of the issue they encounter.

AI resources
Chatbot example
Helpdesk

Almitee helpdesk

Use our helpdesk to have an overview of all reported issues via asset, location or website.

  • Let AI find solutions for reported tickets.
  • Auto assign issues to users.
  • SLA and inbound email configurations.
  • Generate reports with AI.

Give AI support via QR

Give specific AI support across locations and assets by scanning an unique QR code for each item.

Scan QR code

Scan a QR code on your own smartphone.

Chat with AI

Chat with the trained AI model for the scanned asset.

Charging station
Chatbot
Helpdesk QR code
Helpdesk Ticket

Reporting issues via QR

Simplify issue reporting across locations and assets by scanning an unique QR code for each item.

Scan QR code

Report a problem via your own smartphone.

Take picture

Capture a picture of the issue.

Submit issue

The problem will be directed to the appropriate individual.

Get notified

Get notified when the issue is fixed.

Keep an overview of your assets

Get an overview of your assets either on a map or on a 3D render of your own building.

3D render

Pinpoint the location of your asset on a 3D render.

Map

Get an overview where all assets are located on various sites.

Room

Get all assets linked to a specific room.

User

Get all assets linked to a specific user.

Assets on map
Almitee 3D render

3D mapping of issues

Assign assets and locations on a 3D render to get better insights where issues are located.

  • 3D render of your own site or building.
  • Assign asset and locations.
  • An innovative solution.
  • Render buildings, parking lots and more.
AppStore and PlayStore

Access all data in one place

Almitee is available for download both from the App Store and Google Play Store.

Blog

Early adaptor
Read more

Become an early adaptor

Become an early adaptor and be the first to discover Almitee's latest features at a better price for as long as you remain an Almitee member!

Almitee
Read more

Launch of Almitee

Today we are announcing the launch of Almitee! A new innovative support platform that uses artificial intelligence to automate various tasks to save you valuable time.

Frequently Asked Questions

Examples of assets:

  • Laptops, PCs,
  • Charging stations
  • Cars and other vehicles
  • ...

Examples of locations:

  • A room or larger space in a building
  • Outdoor spaces such as parking lots, public areas
  • Soccer stadium
  • ...

We firmly believe that a top-quality product should function flawlessly at any time, and in any location. Count on us to consistently deliver on these essential qualities. Check out Almitee's uptime status.

Contact / Demo

Have any questions? Contact us and we will get back to you as soon as possible.

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Address
Gaversesteenweg 108 9820 Merelbeke Belgium